Finishing
Most of our products are finished with a Minwax Spar Varnish specifically for its durability, flexibility and protective qualities.
Sales and Deposits
Due to the one-of-a-kind nature of our products, all sales are considered final. However, should there be any problems with your order due to defects in the material beyond the expected rustic characteristics, we stand by our product and will strive to make you happy. Satisfying our customers by providing long-lasting, quality products is our primary goal. We rely on word of mouth advertising and thus we know that your satisfaction will directly impact our future.
Orders Damaged in Transit
Orders must be inspected upon arrival and any damage documented with the carrier prior to signing for the shipment. In the unlikely event that your order is damaged in transit and the damage is properly noted with the carrier, we will either repair or replace your order in a timely manner. Each occurrence is assessed on a case by case basis. MantelArt cannot be held responsible for damaged orders that are not properly documented and promptly reported.
Humidity Levels and Wood Products
Do you know the humidity levels in your home? You may be surprised to learn that knowing the level of humidity it is extremely important not only your health for all wood products in your home. It is recommended that your home humidity level be between 35-45%. We cannot be held responsible for any damage to our material that is a result of improper climate conditions.